When you open a new account on a betting site or app, gambling businesses must provide you with the following information:
- the licensed status of the company
- your account
- account fees
- how your money is protected
- free offers and bonuses
- terms and conditions.
Check if a company is licensed before you open an account
The company that owns the betting app or website must have a Gambling Commission licence.
There are three ways to check:
Look for a link to the Gambling Commission website, usually at the bottom of the homepage.
Check the website has a link to our Gambling Commission public register. The register should list the businesses' licence.
Check whether the details on the licence (including activities and website domain names) match the public licence register.
What this should look like
Reporting illegal activity
If the gambling business doesn't have a licence it is acting illegally and we can take regulatory action against them. You can report illegal activity to us confidentially.Next page
Information companies must give you about your account