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Remote Customer Interaction consultation and call for evidence – extension to deadline to respond

21 December 2020

The Gambling Commission has today extended the deadline on the consultation and call for evidence on remote customer interaction.

Launched on 3 November, the Commission-led consultation is calling for views and feedback from consumers, people with lived experience, industry and other stakeholders on stronger requirements on online operators to identify consumers who may be at risk of gambling harm, and the preventative actions they should take. This includes improved affordability checks and actions for vulnerable consumers.

With high engagement since the consultation opened last month, the Commission has extended the call for evidence deadline by four weeks to Tuesday 9 February.

This extension will allow more time for detailed feedback and the strongest evidence base possible from consumers and other stakeholders.

Take part in the consultation (opens in a new tab).

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