National Strategic Assessment 2020
The person gambling
- Key issues and risks What we believe the key issues and risks are to the person gambling.
- What do we know? A detailed look at what we know about peoples gambling habits in terms of activity and participation.
- Understanding why people gamble There are many motivations for gambling. As a regulator, it is vital we understand the reasons people gamble in order to make gambling safe and fair.
- Problem and at-risk gambling A look at the data that we use to determine problem gambling rates and what this data has shown us.
- The person gambling - What are the issues? Gambling businesses should know their customers in terms of their affordability and personal circumstances in order to limit the risk of problem gamblers.
- The person gambling - Customer affordability A look at customer affordability and how gambling businesses can monitor is their customers are spending more than they can afford to on gambling.
- The person gambling - Case studies - Clearly unaffordable gambling Case studies which demonstrate clearly unaffordable gambling and the lessons learned from these situations.
- The person gambling - GC action The action we have taken to ensure that gambling affordability is more closely monitored by gambling businesses and what checks we expect them to do.
- The person gambling - Identification of at-risk behaviours and vulnerability How licensees can better their understanding of at-risk behaviours, and ensure they are doing all they can to identify these risks.
- The person gambling - Engaged gamblers who participate in multiple products across different providers A look at data which has allowed us to analyse how many customers hold multiple gambling accounts and the risks this poses.
- Underage gambling We expect licensees to prevent underage gambling. This page outlines some of the procedures that can be put in place to eliminate the risk of underage gambling.
- Gaps in the evidence and understanding of gambling related harms We conduct a quarterly telephone survey and other research to ensure that we have the most up to date picture of the gambling industry.
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The place where gambling is occurring