PPB Entertainment Limited
Santa Venera, SVR 1851, Malta
Following an investigation into a licence holder we may enter into a regulatory settlement. These take place, for example, where the licence holder has been open and transparent with us and has shown a willingness to suggest actions that prevent the need for a more formal sanction.
Decision date: 16 October 2018
A Gambling Commission investigation has revealed that Paddy Power Betfair (PPB) failed to adequately interact with customers who were displaying signs of problem gambling and failed to adequately carry out anti-money laundering checks.
Two of the customers were using PPB’s betting exchange and a further three were gambling using the operator’s online presence and retail premises.
The Gambling Commission has found, and PPB accept, that
PPB breached social responsibility code provision 3.4.1(1) which relates to customer interaction, when five customers were able to gamble extensively despite indicators of problem gambling
PPB failed to act in accordance with our guidance on anti-money laundering, The Prevention of Money Laundering and Combating the Financing of Terrorism - Guidance for remote and non-remote casinos
The Commission has agreed a divestment of £174,881 and payment in lieu of financial penalty of £349,762.
For more information, please see the public statement on the Gambling Commission website.