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Recent action we've taken against gambling businesses

The aim of our enforcement work is to protect consumers and the public from gambling harm and to raise standards in the gambling industry.

Our targeted actions ensure that operators:

  • are acting in a way that minimises risks to the licensing objectives and reducing gambling harm

  • have consideration and regard for consumers by treating them fairly

  • communicate with consumers clearly, allowing them to make informed decisions about whether to gamble

  • co-operate with the Commission

  • are discouraged from acting in a way that does not comply with either the letter or the spirit of the Commission's regulatory framework.

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Investigation of failures in player protection at PTES