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If your money has medium protection

The gambling business has made arrangements to protect your money if they go bust. There are different ways to do this, for example, by having insurance.

However, it is not absolutely guaranteed that you will get your money back.

What you will see in the terms and conditions

It should be clear from the company’s terms and conditions that your money has the medium level of protection.

The exact wording varies from company to company. However, an example would look something like the following.

Example of a statement for medium protection:

“Customer funds are kept in accounts separate from business accounts; and arrangements have been made to ensure assets in the customer accounts are distributed to customers in the event of insolvency.

This meets the Gambling Commission’s requirements for the segregation of customer funds at the level: medium protection.”

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If your money is not protected
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If your money has high protection