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Complaints

Our guides can help you if you have a complaint about a gambling business, bet or transaction and how to raise a complaint.

If you have concerns about how a business is being run, or something suspicious or illegal, you can report this in confidence to us.

What is your complaint about?

The following pages will help you to get the right response based on what your complaint is about.

Some areas of gambling are handled by other organisations.

Reporting something suspicious or illegal

If you have seen something that looks suspicious or illegal, you can report it to us in confidence.

This also includes if you have concerns about how a gambling business is being run.

You can report concerns about:

  • match fixing and sports betting integrity
  • underage gambling
  • money laundering concerns
  • suspicious activity
  • unlicensed gambling or criminal activity.

Report something in confidence