The Gambling Commission website uses cookies to make the site work better for you. Some of these cookies are essential to how the site functions and others are optional. Optional cookies help us remember your settings, measure your use of the site and personalise how we communicate with you. Any data collected is anonymised and we do not set optional cookies unless you consent.

Set cookie preferences

You've accepted all cookies. You can change your cookie settings at any time.

Skip to main content
  1. Home
  2. News
  3. Industry
  4. Online system for operators relaunched with YouTube videos...

Online system for operators relaunched with YouTube videos today

13 May 2016

The Gambling Commission’s system for operators to manage their online accounts has been revamped.

Accompanied by new YouTube video tutorials (opens in new tab) the refreshed eServices system enables operators to easily apply for new licences, alert the Commission to important events, pay fees, access regulatory returns and security audits, and control which staff can access their account.

Changes include a new more readable interface which looks better on PCs, tablets and smartphones, more information on the operators’ hub page, and a simplified system for obtaining a copy of a licence.

Sharon McNair, Programme Director for Industry insight and shared regulation, said: “We’re very pleased with the revamped system. eServices is an important tool for operators to comply with their obligations and it is now easier to use and more versatile. We would encourage all operators to view the tutorials.”

On May 23 the Commission will launch a pilot programme which will see a number of operators using the revised eServices platform to submit information about customer funds.

Note to editors

  1. More information about how we regulate the gambling industry.

For all media enquiries, please contact the Gambling Commission press office.

Is this page useful?
Back to top