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We're committed to building accessible websites and services

Find out what we're doing to provide better websites and services.

We want to make sure that the websites and services we provide can be used by everyone.

Accessibility laws (opens in new tab) came into force in September 2019 requiring all public sector websites and applications to meet a minimum level of accessibility.

Our old website didn't meet the minimum standards needed to be fully accessible. We also know from feedback and talking to people who use our website that there were other problems too.

The following sections give more background to the work we're doing and how you can help us.

Our work so far

We started work on a new website in January 2020.

Using the skills and expertise we have in our teams across the organisation, we are best placed to build a website that reflects us as the Great Britain gambling regulator.

You can follow the work we have done through our fortnightly updates on Medium.com

  1. Late September 2020

    New Public Register launched. The new public register allows people to search for licensees and premises as well as get detailed information about businesses we licence.

    From the end of October 2020, it will be a requirement for all gambling businesses to link to the new Public Register.

  2. Early September 2020

    The new website moves into Public Beta (opens in a new tab) after running in Private Beta for a couple of months.

  3. August 2020

    Continuation of testing of the new website in Private Beta.

    We will be going live with content for members of the public as well as players. We are also going to be providing more information about who we are, what we do and easier to access content through our new Publication Scheme.

  4. February 2020

    Work starts on a new website for the Gambling Commission.

    Our aim is to provide a website which allows people to get accurate information they need and trust, in a clear, concise and accessible way.

Get involved with our user research programme

We're always looking for people to take part in user research and help make our websites and services better.

Sign up to our research programme and test new services and features, which will help make them better for everyone.