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Guidance

LCCP Information requirements

Guidance for licence holders on the information requirements in the LCCP

  1. Contents
  2. 9 - LCCP notifications (general)

9 - LCCP notifications (general)

This section provides guidance to holders of gambling operating licensees on general matters about reporting LCCP notifications.

An LCCP notification is a report to us about information we have asked for within our Licence conditions and codes of practice (LCCP) (opens in a new tab).

A summary of our LCCP notifications (opens in a new tab) is on our website.

General guidance on reporting LCCP notifications

If any of the LCCP notification matters happen within your business, you must tell us about this, via the LCCP notifications part of the eServices digital service (opens in a new tab) on our website.

You must tell us as about these matters as soon as reasonably possible. If, for any reason, you are delayed in reporting this information, you need to explain the reason for the delay in the ‘Detail’ box of the respective LCCP notification report.

If you experience technical issues preventing you submitting LCCP notifications to us via eServices, you should capture evidence of the problems experienced and contact us (opens in a new tab) to discuss the matter.

When submitting as LCCP notification, you must enter a date. This must be the date of the report. Details about the date of the event are to be recorded in the ‘Detail’ box.

You must also record the LCCP notification type. To ensure you do this correctly, refer to the specific guidance notes for each LCCP notification and select the correct notification type.

For each LCCP notification, you are given 1,500 characters in the ‘Detail’ box to provide a summary of the information we have asked for. If additional space is required, or if you need to provide supporting documentation, you can upload files associated with the notification.

For operators with multiple licences, LCCP notifications must be submitted within the eServices account of the licence relevant to the event you are telling us about.

This reporting requirement applies to holders of all operating licences.

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Key events (gambling facilities)
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LCCP notifications (reporting suspicion of offences)
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