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Complaints or reporting something in confidence

Our complaints hub helps you direct your complaint to the right place.

If you have seen something illegal or want to report something confidentially, you can do that online or over the phone.

Questions about your licence or an application for a licence

If you hold a licence issued by us, and have a question, check our guide for licensees before contacting us.

Request information from us

If you want to make a formal request for information or need information in a specific format or language.

Press office

Details for our press office for the media, journalists and researchers. Do not use these details for general enquiries (same page link)

Report an accessibility issue

If you want to give us feedback about our website or something isn't accessible, let us know.

Our offices

If you are visiting us on official business or posting documents to us.

Our offices aren't open to the general public.

General queries

Not for complaints or queries about your licence.

Sales calls and recruitment agencies

We are subscribed to the Corporate Telephone Preference Service (CTPS) and do not wish to receive unsolicited sales and marketing telephone calls.

It is a legal requirement that companies do not make such calls to numbers registered with the CTPS.

We are not currently looking to add to our list of preferred recruitment partners list at this time.

When we have a vacancy that requires recruitment agency support, we will get in touch with our preferred partners. You can find out more on our careers page.