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Our strategy

Our business plan sets out what we will be doing this year in five priority areas.

These are to:

  1. protect the interests of consumers
  2. prevent harm to consumers and the public
  3. raise standards in the gambling market
  4. optimise returns to good causes from lotteries
  5. improve the way regulate.

Our vision

This strategy sets out a vision for the kind of gambling market we want to see, one that is fairer and safer for consumers.

The risks are changing and evolving and the industry needs to move farther and faster to address them. To do this we need to balance consumer choice and enjoyment against the risks gambling can create and its impact on wider society.

You can download our Strategy 2018-2021 (PDF) You can also read our Annual report and Accounts 2019 to 2020.


Some files may be not be accessible for users of assistive technology. If you require a copy of the file in an accessible format contact us with details of what you require. It would help us to know what technology you use and the required format.

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